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Refund and Returns Policy
1. Return Policy
- Return Window: You may return your purchase within 10 days of the delivery date.
- Condition of Items: To be eligible for a return, items must be:
- In their original condition (unused, unassembled, and undamaged).
- In the original packaging, including all parts, accessories, and instruction manuals.
- Non-Returnable Items: Certain items are non-returnable, including:
- Custom or personalized items.
- Clearance or final sale items.
2. Return Process
To initiate a return:
- Contact our customer service team at furoho2023@gmail.com, +91-9999446916 within 10 days of receiving your item.
- Provide your order number, details about the item, and reason for the return.
- Our team will review your request and provide instructions for return shipping.
3. No Refund Policy
Please note that we do not offer refunds. Once we receive and inspect the returned item, you will be eligible for a exchange instead of a refund.
- Exchanges: You may exchange the returned item for another product of equal or greater value.
4. Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 24 hours of delivery. We will arrange a replacement or repair as appropriate at no additional cost to you
Need help?
Contact us at furoho2023@gmail.com for questions related to refunds and returns.